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Terms and Conditions
RF E13 TRADERS LIMITED
Effective Date: 01-01-2025
Welcome to RF E13 TRADERS LIMITED. By using our website (https://rfe13traders.co.uk/) and purchasing our products, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.
1. General Information
- RF E13 TRADERS LIMITED is a registered company in the UK (Company Number: 15728710), specializing in the retail sale of mobile phones and accessories.
- These Terms and Conditions govern the use of our website and the purchase of our products.
2. Use of the Website
- You must be at least 18 years old or have permission from a parent/guardian to use our website.
- You agree to provide accurate and complete information when placing an order.
- Any misuse of the website, including fraudulent activities, will result in account suspension.
3. Product Information & Availability
- We aim to provide accurate descriptions and images of our products, but we do not guarantee that all product details are error-free.
- Product availability is subject to change without prior notice.
- We reserve the right to discontinue any product at any time.
4. Pricing & Payments
- All prices listed on our website are in GBP (£) and include applicable taxes.
- We accept payments through secure payment gateways. We do not store payment details.
- In case of a pricing error, we reserve the right to cancel an order before dispatch.
5. Shipping & Delivery
- We aim to process and dispatch orders within 1-5 working days.
- Delivery times vary depending on location and shipping method.
- We are not responsible for delays caused by external factors such as courier issues or customs.
6. Returns & Refunds
- Customers can return eligible products within 14 days of receiving their order.
- Returned items must be unused, in their original packaging, and include proof of purchase.
- Refunds will be processed within 5-7 working days after receiving the returned item.
- Shipping costs are non-refundable unless the return is due to our mistake.
For detailed information, refer to our Refund and Returns Policy.
7. Warranty & Repairs
- Some products may come with a manufacturer’s warranty. Please check the product details.
- Warranty claims must be made within the warranty period and require proof of purchase.
- Accidental damage, misuse, or unauthorized repairs void the warranty.
8. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Our total liability shall not exceed the amount paid for the purchased product.
9. Privacy & Data Protection
- Your personal data is handled in accordance with our Privacy Policy.
- We use industry-standard security measures to protect your information.
10. Intellectual Property
- All content on our website, including text, images, and logos, is the property of RF E13 TRADERS LIMITED and protected by copyright laws.
- You may not copy, modify, or distribute our content without permission.
11. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for their content or policies.
12. Amendments to Terms & Conditions
- We reserve the right to modify these Terms and Conditions at any time.
- Any updates will be posted on this page, and continued use of our website signifies your acceptance of the changes.
13. Governing Law
- These Terms and Conditions are governed by the laws of England and Wales.
- Any disputes shall be resolved in the courts of England.
14. Contact Us
If you have any questions about our Terms and Conditions, please contact us:
RF E13 TRADERS LIMITED
Website: https://rfe13traders.co.uk/
Email: Info@rfe13traders.co.uk
Phone: 07447843481
Thank you for shopping with RF E13 TRADERS LIMITED!
