Privacy Policy

RF E13 TRADERS LIMITED
Company Number: 15728710
Effective Date: 01-01-2025

At RF E13 TRADERS LIMITED, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://rfe13traders.co.uk/) or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details.
• Device Information: IP address, browser type, device model, and browsing behavior on our website.
• Order Information: Details of purchases, order history, and payment transactions.
• Communication Information: Any messages, feedback, or inquiries you send to us.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Improve our products and services.
• Provide customer support and respond to inquiries.
• Send important updates, promotional offers (if you have opted in), and service-related notifications.
• Prevent fraud and enhance website security.
• Comply with legal obligations and business requirements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping companies, and IT service providers to complete transactions and operate our business efficiently.
• Legal Authorities: If required by law or to protect our rights and comply with legal obligations.
• Marketing Partners: With your consent, we may share non-sensitive information for promotional activities.

4. Data Security

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, or disclosure. However, no online transaction is 100% secure, so we encourage you to use strong passwords and be cautious when sharing personal information online.

5. Your Rights & Choices

Under UK data protection laws, you have the right to:

• Access your data – Request a copy of the personal data we hold about you.
• Rectify your data – Correct any inaccurate or incomplete information.
• Erase your data – Request deletion of your personal data, subject to legal obligations.
• Restrict processing – Limit how we use your data in certain circumstances.
• Object to processing – Stop certain types of data processing, such as direct marketing.
• Withdraw consent – If you previously agreed to receive marketing messages, you can opt out at any time.

To exercise these rights, please contact us at Info@rfe13traders.co.uk.

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience. Cookies are small files stored on your device that help us understand browsing behavior. You can manage cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we recommend reviewing their policies before sharing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

RF E13 TRADERS LIMITED
Email: Info@rfe13traders.co.uk
Phone: 07447843481

Thank you for trusting RF E13 TRADERS LIMITED!